Refund policy

We stand behind Regeevo. If it’s not working for you, we’ll make it right.

90-Day Rebuild Guarantee

Regeevo is a training device, not a supplement or a pill. It takes time to rebuild pelvic floor strength and retrain the muscles that hold an erection.

You have 90 days from the date of delivery to try Regeevo, fully.

To qualify for a refund

  • The device must be clean and in usable condition
  • You’ve given it a fair shot — consistent use over the 90 days
  • You have proof of purchase

To start a refund request

Email regeevo.support@gmail.com with:

  • Your order number
  • How long you used it
  • Whether anything changed, even if it didn’t meet your hopes

Important: we don’t ask you to ship the device back. It’s yours to keep or dispose of. Just reach out and we’ll process the refund.

Damaged or Defective Items — No Cost to You

If Regeevo arrives broken, damaged, or defective, we’ll replace it right away.

  1. Send a clear photo or video of the issue to regeevo.support@gmail.com.
  2. We’ll review it within 1–2 business days.
  3. If approved, we’ll send a replacement at no cost.

You will never pay return shipping on a damaged or defective product.

How Refunds Are Processed

Once we receive your request and confirm eligibility:

  • Approved refunds are issued to your original payment method within 10 business days.
  • Your bank or card issuer may take additional time to post it to your account.
  • If more than 15 business days have passed since approval, contact regeevo.support@gmail.com.

Packaging & Privacy

Regeevo ships in plain, unbranded packaging. No logos, no product names on the outside. Your privacy matters to us.

One-Time Purchase — No Subscriptions

Regeevo is a one-time purchase. No recurring charges, no automatic renewals, no hidden fees. Once you buy it, it’s yours.

European Union 14-Day Cooling-Off Period

If your order ships to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.

Items must be returned in the same condition you received them: unused, with tags, and in the original packaging.

Non-Returnable Circumstances

For safety and hygiene reasons, we cannot accept a physical return if:

  • The device has been shared with or used by others
  • The protective seals or cleaning cap have been removed or damaged
  • The device shows signs of improper storage, such as moisture or extreme heat

If you’re unsure whether your situation qualifies, email us before starting a return.

Questions

Our team is here to help, and we’re not here to give you a hard time.

Email: regeevo.support@gmail.com
Hours: Monday–Friday, 9am–5pm EST

Regeevo is a personal training device intended for general pelvic floor muscle training. It is not intended to diagnose, treat, cure, or prevent any disease. Individual results vary. If you have a medical condition, talk to your doctor before use.